Helps you to discover the potentials in
You. This course shall enhance your personality with essential learning needs based on Industry Requirements.
Grooming & Deportment and English Lessons Curriculum provides you with all the necessities to enhance your image and impression management, etiquette, communication and social skills.
Personality Development Programs on Attitude Formation, Team Dynamics and Emotional Quotient will hone your people management skills.
Training Methodology :
| LECTURES : |
- Power Point Presentation
- Question & Answer
- Self Assessment |
| VISUAL : |
- Video Presentation |
| AUDIO : |
- Voice Recording & Playback |
| ACTIVITY : |
- Role Play & Sharing of Experience
- Demonstration & Practical Application
-Presentation & Impromptu Speech making
- Games
- Group Discussion |
| |
|
Provides intensive training on Airlines Orientation covering … Airline Rules & Regulations, First Step into Aviation, Cabin Familiarization, Galley Management and Announcement Delivery.
Fundamentals of In-flight Service will focus on elements that contribute to
Excellence in Service Management; from Specific Duties and Responsibilities, Airline Food & Beverage, Customer Care Fundamentals, Service Procedures and Deliver
to Aviation Safety. The Kingfisher Training Academy is an assurance that your Flight to Learning will always be smooth and fulfilling.
Training Methodology :
| LECTURES : |
- Power Point Presentation
- Question & Answer
- Self Assessment
- Task Sheet |
| VISUAL : |
- Video Presentation |
| AUDIO : |
- Voice Recording & Playback |
| ACTIVITY : |
- Role Play & Sharing of Experience
- Demonstration & Practical Application
- Simulation
- Presentation
- Games
- Group Discussion
- Dry Run - Practical with Equipment |
| |
|
Highlights on the demanding role and responsibilities of the Hotel Front Office and The Food and Beverage Service Provider.
This segment discusses the Functions of the various Departments and the Systems and Procedures followed which enable the Hotel to achieve Revenue.
Hospitality also integrates the many facets of Hotels, Products and Services which are
geared towards fulfilling those Moments of Truth through Guest Delight.
Food and Beverage provides input on Food & Beverage Service, Basic Food Production
and the types of specialised Services prevalent in the Hotel Industry.
Wines, Spirits and Fine Dining Etiquette will certainly enhance your knowledge and potential to appreciate the finer elements of service and cuisine.
We will train you to become a thorough Professional in the Hospitality Industry.
Training Methodology :
| LECTURES : |
- Power Point Presentation
- Question & Answer
- Self Assessment
- Task Sheet |
| VISUAL : |
- Video Presentation |
| ACTIVITY : |
- Role Play & Sharing of Experience
- Demonstration / Simulation / Presentation
- Group Discussion
- Sharing of Experience
- Practical with Equipment
- Projects |
KTA offers a 12 Month ADVANCED CERTIFICATE COURSE in Aviation & Hospitality Management. 
