At Kingfisher Training Academy, we have what it takes to be a centre of excellence in learning. We have the Industry experts who are skillful and competent Faculties to guide and inspire the students to carve a niche for themselves as future service professionals. The state of art infra-structures set us apart in the creation of an environment of resourceful learning.

The Product - Learning the Good Things is a transfer of knowledge inherited from my humble association with Malaysia Singapore Airlines dating back to 1970. It has been a life of enrichment in learning and a profound privilege to transform and share the reflection with aspirants who wish to harness their career option in the Service and Hospitality segment, because knowledge is not knowledge until it is shared.

Learning the Good Things is conceptualized and designed based on my personal encounter in the Aviation and Service Industries. The programs are therefore customized with comprehensive learning needs to satisfy industry standards. Customer care and Service Management are compositions anchored on the finer aspects of service delivery. It is a unique learning feature that has contributed successfully towards service delivery resulting in International recognition during my past tenures in the service industry.

The training methodology has also been conjured to encourage student’s engagement and interaction, an important profile of the service provider. The teaching contents are structured, allowing us to inject creativity and to present learning as a pleasant and non intimidating experience. Our strive for effectiveness in learning is not only to impart knowledge but to facilitate you in discovering your inner self as well as the potential you possess to take you forward.

Periodical assessments are incorporated into the training curriculum to consistently gauge your receptiveness on the learning elements. The areas on behavioural development are also given similar prominence for balance. These are formulated in line with Aviation Services and Hospitality specifications to nurture you in line with industry expectations.

Backed by numerous success stories, since the inception of Kingfisher Training Academy, the realization dawned on us that we can reach out to a larger audience by offering a program catering to the Retail industry.
We are equally encouraged by repeated requests for such a program and this has motivated and prompted us to enhance the 9 months Certificate Course in Aviation Management,
12 months ( 9 + 3 months Internship ) Certificate Course in Hospitality Management and conceived the 9 months ( 6 + 3 month Internship ) Certificate Course in Retail Operations Management.

When you enroll yourself in the Kingfisher Training Academy we focus on your development in bridging the gap that exists today between an Educational institution and the Organization. We give you the pulse of learning in totality.

I look forward to having you at the Kingfisher Training Academy where the transfer of skills and knowledge can fulfill your aspirations as a future service professional.

Michael Tan
General Manager,
Kingfisher Training Academy